Snapchat App Crashing Issue? 10 Effective Solutions to Fix It

Many users have reported experiencing the Snapchat app crashing while opening or sending Snaps. If you’re facing the same issue on your Android device, you’ve come to the right place for help.This guide explores some straightforward methods to resolve the Snapchat app crashing issue on Android. Before diving into the fixes, let’s look at the potential reasons behind this problem.

Table of Contents

Why Does the Snapchat App Keep Crashing?

Several factors can cause the Snapchat app to crash on Android. Here are the most common ones:

Global Snapchat outage
Insufficient free RAM on your device
Corrupted app cache
Outdated Snapchat version
Using a VPN or proxy server
Outdated Android operating system

Now that you understand the causes, let’s explore the best ways to fix the Snapchat app crashing issue.

1. Reopen the Snapchat App

If Snapchat crashes, the simplest fix is to close and reopen the app. This action can resolve minor bugs that may interfere with the app’s functionality. Ensure the app is fully closed from the background before reopening it.

2. Restart Your Device

Restarting your phone can clear background processes that might be disrupting Snapchat’s performance. After restarting, launch the app again to see if the issue is resolved.

3. Check Your Internet Connection

While a weak internet connection won’t directly cause Snapchat to crash, it can lead to errors while using the app. Ensure you have a stable and active internet connection for the app to function smoothly.

4. Verify Snapchat's Server Status

Snapchat’s servers might occasionally go down for maintenance or experience technical difficulties. Use a service like Downdetector to check if Snapchat is facing a global outage.

5. Force Stop the Snapchat App

On Android, the “Force Stop” feature can terminate all app processes, including any that might be causing the crash. To force stop Snapchat:

Press and hold the Snapchat icon.
Select App Info.
Tap Force Stop.

Afterward, relaunch the app.

6. Log Out and Log Back In

Many users have claimed to resolve the Snapchat app keeps crashing problem by re-logging into their Snapchat account. To re-login to your Snapchat account, follow the steps shared below.

1. Open the Snapchat application on your Android and tap on the Bitmoji icon in the top-left corner.

2. This will open the Profile page. Tap on the Settings gear icon at the top-right corner.

3. On the Settings screen, scroll down to the bottom end of the screen and tap on Log out.

4. On the Save Login information confirmation prompt, tap Yes.

This will log you out of the Snapchat application. Once logged out, log in again with your Snapchat account credentials.

7. Clear Snapchat Cache

Over time, cache files can become corrupted, leading to app crashes. Clear the cache through Snapchat’s settings:

Open Snapchat and go to your profile.

Tap Settings > Clear Cache > Continue.

This should help improve app performance.

8. Update the Snapchat App

Running an outdated app version can lead to compatibility issues. Check the Google Play Store for updates and install the latest version of Snapchat to fix potential bugs.

9. Update Your Android Operating System

An outdated Android version may also cause app crashes. Go to Settings > About Device > Software Update to check for and install any pending updates.

10. Reinstall Snapchat

If none of the above methods work, reinstalling the app can resolve persistent issues. Uninstall Snapchat, then download and install the latest version from the Google Play Store.

By following these steps, you can effectively resolve the Snapchat app crashing issue and enjoy uninterrupted access to the platform.